Our Rental Agreement
We ask that you read and agree to the following Rental Agreement and make sure everyone in your party is made aware of its contents.
Dear Serenity Cove Guests,
Thanks for choosing Serenity Cove! At Serenity Cove we make every effort to make sure your rental unit is as clean, comfortable and organized as possible upon your arrival. It is something we take great pride in. We have never collected a security deposit nor charged a cleaning fee. The deposit you have sent simply reserves your rental unit and is deducted from the balance due upon your arrival. However, in light of recent events, legal and insurance changes, as well as credit card company policy changes, we ask that you read and agree to the below. We will have copies in our office when you check in, so as long as the paying party will be present at check in you need not bring nor return this copy.
The paying party will be responsible for any damages, breakage, lost inventory or extra cleaning charges (including kitchen dishes etc.). This applies to pontoon rentals if applicable. It also applies to the hot tub or other outside and landscape objects. If you are renting multiple units, you are responsible for returning all inventory to its proper unit upon check out and each unit must be occupied by at least one person 25 years old or over during the visit.. Late check outs will be charged.
As has always been our policy, we offer smoke free units. Smoking is permitted on the porches. Please use the ash trays provided. We are unable to accept pets. Vehicles including watercraft must be parked in that units designated parking spots. County law requires no parking in or blocking of the driveway. No overnight visitors without prior approval and day visitors must park in designated areas, please ask for the proper parking spots. Please place all dirty linens and laundry in the bath tubs upon departure. Also upon departure, please place all garbage in the garbage cans provided outside the cabins.
Children 12 and under must be accompanied by an adult while on the boat dock, swimming or using the hot tub. You swim at your own risk. Do not enter any watercraft unless it is yours or you have rented it. Follow State Regulations as posted concerning hot tub use. Bon Fire pit now has new restrictions from U.S. Forestry Service. You will have to purchase wood from us. No other type is allowed. Never use charcoal grills under covered porches. Please do not feed nor bother any geese or ducks.
The paying party’s credit card will be charged for damages, extra cleaning etc. as described above if necessary. We will gladly do a walk through before you leave at check out. Our intent is for you and our future guest to have the most pleasant stay possible and that you will return often. Please ask if we need to clarify anything
We regretfully must empathize the following:
Upon your check out we ask that you place all dirty linens and towels in the bath tub. All dishes be cleaned, dried and put away. All trash be placed in the trash can outside. Counter tops be wiped down and a quick sweeping be done. Any moved furniture put back to its original place. If these items are not done we will have to charge a minimum $50 cleaning fee per unit rented after your departure. We will do a walk through to eliminate any confusion. Most all other cabin rentals automatically charge a cleaning fee. But with a little cooperation from our guests we will still not have to charge a cleaning fee. All of the other above paragraphs still apply.
Thanks for your understanding.
Signature: _____________________________ Date: ___________________
PS. This form is far less formal and more personal than the regular type form you sign, probably unknowingly, at most chain resorts and lodges etc.
By paying the balance due upon check in, you have agreed to these terms and have informed everyone in your party of its contents.